Learn to be a Toastmaster

Toastmaster Training courses for Toastmasters and Masters of Ceremonies are run by Richard Palmer, who is one of the founder members of the English Toastmasters Association®.  We have detailed some information for you, outlining a Toastmaster's duties, activities and functions. Richard effectively holds an internationally recognised quality standard for practising his craft and attained the ISO 9001:2000 registration on 1st May 2003. This was updated to the ISO 9001:2008 registration on 1st May 2009. There is no other toastmaster world wide working to this internationally recognised certification which underlines Richard's continued efforts to strive for excellent quality client care and service.

Toastmaster Courses

The basic courses are for three days, which may be consecutive days or individual days to suit you. We are happy to include Saturdays and Sundays as normal training days. Richard brings in experts in our industry who are involved in the wedding and hospitality business to offer other angles and perspectives for you. The toastmaster training school at The English Toastmasters Association is taking toastmasters into the 21st century. We know well where we come from and may be seen to be the guardians of etiquette, but modern times demand careful attention to detail and excellent service in the way and in the style that our clients demand.

Toastmaster Qualifications

Please be aware that there are no qualifications for toastmasters yet, that are recognised by any bona fide educational bodies. Courses for toastmasters are generally run by organisations representing toastmasters. If you have a "qualified toastmaster that has graduated" please do not be mistaken by this phrase or terminology. Would you like to graduate in 5 days? A little rich, we think!!!  All organisations that offer courses will probably believe that their courses are the best and we definitely do believe that our courses are best by a long way. One of the main differences however is that we do not then throw our toastmasters to the lions without support and ongoing help. Indeed, we offer ongoing help and support to the highest level and all included within the annual membership fees.

Let us be realistic. If you want a certificate, you can have one from The English Toastmasters Association to say that you have attended one of our courses but not to say that you are qualified or have graduated.

Toastmaster Courses Testimonials

We offer excellence in all that we do to train toastmasters. Listed below are some of the comments from our attendees. I do not believe that you will find better value for money anywhere. This coupled with the fact that we offer ongoing support for our members with regular training seminars and luncheons on a monthly basis and all included within our membership fees means that you are not on your own. We have our own headquarters with full time staff in the heart of the Essex countryside yet close to main facilities. We are recognised, even by our competitors, for our excellence in supporting and marketing our members to levels that no other toastmaster organisations can even hold a candle to.

We are often complemented on our Code of Ethics and have them copied or used by other organisations, generally with the exception of one very important clause - "We will refrain from participating in any alcoholic beverages whilst working for our clients". It appears that some toastmasters unfortunately seem to think that drinking on duty is a perk of the job. In all honesty, we do not seem to be able to find anyone to agree with this where it applies to excellent client services!!!!

We are also pleased to offer realignment courses for experienced toastmasters who wish to join the English Toastmasters Association. This shorter course is to bring the standards up to those of the English Toastmasters Association. We cover important areas and angles of our work, that are not covered by other training providers which will help you to get the edge, if you are looking to provide a higher level of client focused service.

If you would like more information about how we may be able to help you get started or to hone your skills for greater client service, please use the Contact Us area and complete the on-line form.

Alternatively please call Richard Palmer on 07971 409977 or our office number 01245 222392 for an informal chat about your requirements. You will get a very warm welcome.

It is quite interesting to see that some other bodies that offer training actually state that they are the best or "committed to providing the best course of its kind in the country giving full value for money". We will not state that, because it is only a matter of opinion and not a fact. 

Comments about our toastmaster training courses

We believe that we offer exceptional value for money and deliver our courses in a way that is tailored to the individual's needs and current capabilities. We also offer a fellowship for like minded people who wish to provide exceptional service to their clients. If you would like to read the testimonials below, you may get an idea of what our attendees thought about their courses and their continued membership of the English Toastmasters Association.

Some toastmaster testimonials about our one-to-one toastmaster training courses -newest first.

My training here at The English Toastmasters Association has inspired me to be better at what I do. Richard Palmer is undoubtably a great mentor.  Arjun Desai, Harrow, Middlesex

The training was excellent and it should be adopted as a national standard, assuming there is none at present. Both Richard  and Linda are fun to work with and they bring valuable experiences and guidance throughout the training sessions. David Mayers, Flitwick, Bedfordshire

Good morning Richard, Thank you for 2 great days of training not just in toastmasters but also website information. You clearly have a wealth of knowledge and experience in many areas and it is a testimony to you that you willingly offer this advice, so thank you so very much.

I have a strong vision of the route to market and it is very clear that a strong clear website is required and I would like to spend time with you to go over again what you showed me yesterday, I can see how being able to edit your own site is going to be a huge cost saving, rather than employing a web designer to  do it!! I need to get to grips with this asap.

I think your range of equipment is amazing and I will upgrade so that I can offer the service at bigger venues/weddings. The last 2 days have been superb and it feels a little deflating if I’m honest going back to the mundane day job this morning because I feel so passionate about it!! 

Thanks to you and Linda for your kindness and support, I am looking forward to developing things straight away.    Kind Regards      Jeremy Mann, Newbury, Berkshire

Thank you for three excellent days of training with the English Toastmasters Association.  I leave you in the knowledge that I am equipped with the 'tools' to start my adventure as a toastmaster on the right footing. I very much look forward to a long happy and fruitful relationship with the English Toastmasters Association.  James McCarraher   Hayling Island, Portsmouth, Hampshire

A follow up e-mail arrived from James on 29th October 2011 which reads;-   Dear Richard and Linda, I wanted to write and thank you both for a very interesting, exciting and informative three days with you in Essex.  I found your style of teaching enjoyable and easy to digest. I am actually staggered at how much I now actually know. It is my belief that you have equipped me with the necessary knowledge and skill to become an excellent Toastmaster, and it is my intention to strive to be the best.

Much of the work begins now i.e after the end of the course. I have a long checklist of things to do which I am gradually working through. It is an exciting time! Please feel free to use any of the above on your websites.

Thanks again for a splendid time! All the very best James 

Fantastic 3 days of training with Richard & Linda. 1 - 1 Training is definitely the right way to deliver this course. What a great informal relaxed atmosphere!! Thank you to Richard, Linda & David   Darren Morris, Slough, Berkshire

I am really glad that I chose to undertake your training course above others available.  Your one-on-one approach suited me perfectly, while your wealth of experience combined with a wicked sense of humour and boundless enthusiasm for the Toastmaster role to create an ideal learning environment. I really enjoyed it.

Thanks also to Linda, not only for sharing her own experiences as Toastmaster, but also for her invaluable insight into life as an event co-ordinator.

I felt the method of delivery to be just right for a one-on-one course of this nature.  It allowed the flexibility to tailor the order of topic discussion to suit my individual needs, and the DVDs helped immensely in driving home salient points in a memorable way.  I can’t think of any topics that weren’t covered

This has been an intensive but most enjoyable course that has delivered a raft of valuable information on a broad range of topics in just three days.  The opportunity to meet Dave and Austin provided an excellent opportunity to discuss how a Toastmaster should (or should not) inter-relate with others involved in an event.  From having little or no knowledge of what a Toastmaster does and how to do it, I now feel confident that I can provide a first-class service to any who make seek to engage me.

I’m glad I took up your suggestion of aligning the course with your latest seminar.  It was an ideal opportunity to meet some of the fellow members of the Association and to hear of their experiences – warts and all.  What clearly shone through was how much everyone loves doing the job.  I’m looking forward to putting the theory into practice.  Steve Phelps, Boverton, Llantwit Major, South Wales

The course aims were met and all training objectives achieved. A splendid 3 days.  Mike Sandle, Clacton - on - Sea, Essex

A follow up e-mail arrived from Mike on 21st July 2011 which reads;- Hi Richard, I would like to thank you for your warm and professional approach over the last three days. It was a pleasure to be in your company and I now feel more than comfortable of trading in our craft. Please pass on my warm regards to Linda as she too played no small part in what I feel was a very successful 3 days. Best regards Mike

Excellent 3 days. Very friendly and instructive, best training ever attended. Thanks. Richard and Linda ( no sugar in future!! ) Tony Pulé, Kent

Dear Richard and Linda, I can't believe a week has passed already since the three days we spent in your company. We both thoroughly enjoyed the course and all it entailed. The relaxed approach shown by you both made it so easy to discuss together the numerous questions that arose on each of the days. Nikki is busy already on the internet finalising our clothing and we are also starting to make contacts with local people that may be able to help us.

I also spoke to Jude during the week and he was also very welcoming, it shows you choose your Toastmasters well. Thanks again for the time you spent with us. Kind regards Jonathan and Nikki Curran, Kent

An enjoyable and excellent course. Content and information are pitched at a good level and pace and this approach suited me. Can't wait for my first booking - Thank you.  P.S. Bacon rolls were superb!!  Robin Heath, Orpington, Kent

A follow up e-mail arrived from Robin on 25th February 2011 which reads;-  Well what can I say?  A big thank you for your time over the last few days, the insight you have given me into the profession ( I can use the expression Profession with confidence ) has been excellent and your passion for the profession certainly came across and has enthused me even more.

The content of the course was excellent and has certainly given me a good start into my new venture. If I can be half as passionate about the profession and client care as you, then I know I will be a good toastmaster worthy of being a member of the ETA. Again many thanks.  Robin   P.S. - I can't send a thank you e-mail without mentioning the excellent hospitality and the bacon rolls ( or should I say the bacon sticks! )

The information was delivered in a tried and tested method of tutoring and learning. This course was excellent and very informative. Richard was very relaxed in his manner, which resulted in a very enjoyable three days.  Chris Edwards, Ramsey. Huntingdon, Cambridgeshire

A follow up e-mail arrived from Chris on 26th February 2011 which reads;- Just a quick note to thank you for last week's course, and also to Linda, David, Andrew, Harish and Alain for their input. Whilst the days were quite intense, they were extremely enjoyable and the time just flew by. Thanks also for Wednesday's seminar. It really was good to meet some of the other guys and to hear about their successes and also some issues encountered. Thanks once again, now looking forward to my first engagement.  Chris

Thank you so much for the excellent course last week and for your splendid hospitality, for which I am most grateful. I felt very much at home and thoroughly enjoyed the content and meaning of the three days. The information and delivery and presentation of the information was excellent in concise form. Keep up the good work! I reiterate my warm thanks for all that you have done for me.  Best regards  Brian Scales, Dunkswell, Honiton, Devon

A most pleasurable experience. I have learnt so much and the pace, tone and standards were perfect. Great hosts, great set-up....all good!! Lindsay Rumgay, Perthshire, Scotland

A follow up e-mail arrived from Lindsay on 8th February 2011 which reads;-  I am now back in the land of thistles, haggis and salmon filled rivers.

I just wanted to thank you for a very informative course and the time you took to impact the standards and qualities the English Toastmasters Association expects its members to work to. I am sure I will enjoy developing as a toastmaster and look forward to my first 'challenge'.

The experience and knowledge you passed on during the course will, I am sure, set me on an even-keeled course for success in the business. I fully concur with the sentiment that the bride and groom are the most important part of the day and their happiness is paramount.

Again, many thanks for the great start you have given me in my new career. Regards to you, Linda and Sam, Sincerely, Lindsay.

This has been a brilliant introduction to the world of toastmastering. Your seemingly endless experience has been invaluable in illustrating the toastmasters' skills and providing the understanding needed by me to take my first steps into toastmastering without excessive fear or trepidation.

Thank you for all your support, and Linda's too, for what I know will be a very good and long-lasting friendship. I leave my training brimming with enthusiasm and will do all I can to promote the Association.  Chris Woods, Woodbridge, Suffolk

A follow up e-mail arrived from Chris on 31st January 2011 which reads;-   Dear Richard, Very many thanks for all your endeavours to train me in the skills of toast-mastering last week. You could not have been a more attentive or enthusiastic tutor and your passion shone through continuously. Your knowledge of the business is probably unrivalled and I am grateful to you for not only giving me the big picture but for delving into the nuances of the profession too; if I can replicate half of what you do I feel I shall be onto a winner and, with time, I hope to emulate all the detail that you manage to bring to the fore for each of your clients.

I feel I am well equipped to take on my first wedding and I really can't wait to get going. Chris

The three day course has been very well thought out and delivered. The whole training has been a pleasure and I'm looking forward to my first event.

Thank you particularly to Richard & Linda also those others that have given me the benefit of their roles. David Court, Alain Heaysman, Adrian Hayes, Garry Smith and Sam Dimond   Prince Nicholas Galitzine, Wilmslow, Cheshire

Having now got back to Devon I felt that I just had to write to thank you for the brilliant four days spent with you training as a toastmaster in the English Toastmasters Association.

Your teaching methods might be considered by some to be unorthodox, but what matters of course are results, and results that leave one fired up and wanting more. To my mind the approach to training that you take is far better than a more formal presentation of facts and figures with an examination at the end.

The training for the English Toastmasters Association of course did not stop there but continued over the lovely lunches that we had with other toastmasters from the English Toastmasters Association, during which I had the benefit of their knowledge and experience, and here I would also wish to express my thanks for the invaluable help and advice that I received from David, Andrew and of course Linda.

With the four days culminating in the Trafalgar Day lunch, and the time spent with the other toastmasters in the Association, during which I received my formal welcome into the Association and the presentations of certificates of training, I left to return to Devon knowing that I was now involved with a very professional organisation that was committed to providing the very best of care to its customers, and care that is to the very highest of standards.

Richard, all I can do to end here is to say a very big thank you to you, and that I am extremely pleased to be associated with the English Toastmasters Association and all that it stands for.   Kind regards to both you and Linda   Allen Stockel, Devon

A follow up letter arrived from Allen on 29th November 2010 which reads;-   Dear Richard, As you know I was Toastmaster at my first wedding this Saturday just gone.  Like my fellow Toastmasters in the Association who have reported on their first event, I can honestly say that the next one cannot come too soon! 

The wedding theme was ‘Casino Royale’ with Aston Martin DBS, tuxedos and the Bond style.  Whilst this could perhaps have been rather tacky, my Bride, Groom and their guests carried off the occasion with panache and this gave me the opportunity to introduce some appropriate humour into the occasion without acting as a comedian.

Richard, I don’t think that I could have coped on Saturday without the fantastic training that I received with your personal one to one approach and the opportunity to meet with other Members of the Association and hear of their experiences.  I have to say however that there was nothing quite like the first wedding to bring that training into focus and to show me that it is important to stay sharp and controlled!  I can honestly say that I learnt a lot on Saturday, not that I feel that I made any mistakes, but I learnt how, with experience, I will be able to continue to make the day the best that it can possibly be for my clients’ and my own enjoyment.

Once again Richard, thank you for the tremendous grounding and insight into Toastmastering, and for giving me the confidence to take that first step, and from there on to hopefully get better and better. Kind regards Allen

What can I say?  I found the format very easy to work with. The time spent with Richard, Linda, Dave and Sam was some of the most informative, helpful and fulfilling training and support I have ever received. I look forward to spending much more time with these lovely people!  Rodger DG Knight, Tintinhull, Somerset

A later email was received on 10th October which reads;-   Just a note to say a massive thank you for the training I received from your good self and The English Toastmasters Association. The biggest compliment I can give you is that everyone I meet when in uniform has commented on how natural, confident and happy I come across. This can only be down to you guys giving me the confidence and support in the first place, thank you!

I'm not stopping yet. Not only did I receive excellent toastmaster training, but also the advice on optimising my website has resulted in 'Somerset Toastmaster' appearing on page 1 of Google within 3 weeks. Remember my non existent 'Smile' website? Well, after following your advice, 'Smile' is also appearing on page 1 or 2 of Google! Yet more proof that the training and support you offer really works! Keep up the fantastic work my friend!  Rodger DG Knight, Tintinhull, Somerset

After three days of intensive, stimulating and motivational training with Richard, I can honestly say that this was the most enjoyable and successful course I have ever attended. The 'one to one' basis works brilliantly, as it allows questions as we work ( and I had plenty! ) The DVD films of weddings with toastmasters working in ' real life ' situations, was invaluable.

Meeting with other professionals was also invaluable and the attention given to detail was so helpful. Add this to the support and advice on the importance of website marketing, I feel fired up and rearing to go!

Thank you Richard for all your help - I will do my best to be a great toastmaster - a member of The English Toastmasters Association.   Paul Watling, Bromley Kent

A follow up e-mail from Paul reads as follows;-   Thank you for today's meeting, and my feedback will be sent to you in the post. Though I am very new to the profession and to the ETA, it is your professionalism and enthusiasm that has been a real inspiration to me and simply confirmed that my decision to invest in the ETA was the right one.  Look forward to seeing everyone at the Trafalgar Day event.   Paul

A kind thank you email from Mark arrived on Thursday 14th October 2010 and reads;-   Hello Richard, Just a short message to say thank you. I became a member of The English Toastmasters Association in August 2010. On Sunday 10th October I attended my first wedding fayre. At first I was a little nervous and watched brides walk past my stand with no interest. I thought, well this is never going to work, so I stepped back and thought "how would Richard do this...", well it worked. Even having another older more established toastmaster at the same venue - charging a lot less than me, I feel that the feedback from brides at what I and our Association could provide them, we won hands down. No contest.

So it is with heartfelt thanks to you Richard, for all your hard work and teaching, a very big thank you. Yours Respectfully Mark H Wilding - A proud member of The English Toastmasters Association.

I was made to feel at home. The help and support I have received, words cannot describe my thanks. I must express my gratitude and deepest thanks for all the hard work, time and commitment you showed me over the last few days. It will never be forgotten and I hope that all your hard work will be recognised and that my achievements can go some way to help this.  Best wishes  Mark Wilding M.E.T.A. (and proud) Melksham, Wiltshire

I feel very confident that I will progress as a toastmaster both in the amount of work I do and level of performance. Thank you for a wonderful highly productive 24 hours.  Roger Holmes, Isle of Wight after his Alignment Day to join our Association.

Training to become a toastmaster with Richard Palmer at the English Toastmasters Association may best be described as informative, intensive and supportive. The training left me with the feeling that " I want to get started now - tomorrow ".

The training prepares you for being the best professional toastmaster that clients are ever likely to meet. When the training is completed, Richard and the English Toastmasters Association continue with the support in every aspect of being a professional events and wedding toastmaster.

To sum up the training, a comment at the end of the day from a recent wedding, made by a bridesmaid to me  was, " Alain, I was anti toastmasters and saw no need for them at a modern day wedding - you have changed my mind."   Well what can I say - it must be the training!   Alain Heaysman, Chelmsford Essex

I don't see any changes that could possibly make this course any better. Best three days training I've ever had in 30 years of business. Brilliant. I have learnt more than I thought I ever would in such a short time. Keep up the good work.  Michael Kellett, Wakefield, Yorkshire

Excellent pacing and highly personalised, very practical and helpful at all times. I enjoyed the course immensely and found Richard's explanations and knowledge interesting, effective and informative. I can't wait to get started.  William Freeman, Surrey

Meeting other toastmasters and another trainee toastmaster was invaluable, as was spending time with Dave Court (Court on Camera) the photographer. Thank you Richard! Phil Waddell, West Midlands

The course was conducted in comfortable surroundings and was well structured. It was very helpful to meet other toastmasters and colleagues. Vanessa King, Surrey

A follow up e-mail from Vanessa arrived on 22nd March 2010;-   Dear Richard, Many Many Thanks. I just wanted to thank you properly for the wonderful training I've had over the last three weeks. Thank you also for the delightful lunches and the opportunity to meet David and Andrew, which I found very valuable. I feel excited beyond words about my new career and I feel your course has really prepared me well. I'm particularly grateful for the ongoing support you provide. I'm looking forward to meeting up with you again. All the best. Vanessa.

A follow up email from Vanessa arrived on 10th April 2010;-    Hi Richard, I just wanted to let you know I had my first planning meeting last night and it went better than I could have dreamed. Your training was absolutely first rate. Last night was proof positive that your approach really works extremely well. Warmest Regards Vanessa

Another e-mail from Vanessa;-   Hi Richard, I'm sorry I can't be there tomorrow, as much as I would love to. I wish you all the best for the day, and also for the road show. I hope you know I hold you in greatest respect and I'm really pleased to be part of the English Toastmasters Association. Wishing you all the best.   Vanessa

Don't change anything but please don't get me so excited about toastmastering that I can't sleep before the next day of the course. Thanks again for a fantastic learning experience. Brian Crockett, West Midlands Toastmaster UK

Excellent three days, I would not change anything - for me, it suited my style of learning.  Stephen Gregory, Essex Toastmaster UK

Don't change the way that you deliver your courses, although very intense I imagine you would not receive the practical, visual and off site training with any other association. Thank you  Andrew West Cambridgeshire, UK

A follow up letter from Andrew arrived on 11th January 2010;-   Dear Richard  I just wanted to express how much I enjoyed the training course last week. Prior to the course, I imagined myself being stuck in front of a PowerPoint presentation for three days in a cold classroom! The way in which the course was delivered by far exceeded my expectations. It was presented to me in a very relaxing atmosphere.

The course was exceptionally interesting and informative. I have learnt a lot from you within these three days and admire your enthusiasm and professional attitude towards the industry. I particularly enjoyed visiting local venues and meeting your colleagues. I am sure no other association would include this within their training courses.

Having found my car in the snow, I left the Association's Danbury Headquarters on a high. I feel very excited about my future as a toastmaster alongside my relationship with you and the association. The training that I received makes me very confident that I will become a successful toastmaster.

A big thank you to you and  Lindsey for your hospitality. Yours sincerely Andrew West

Outstanding course, well worth every penny, my thanks to Richard for his time and training he gave me for toastmastering. Many thanks, I am so happy to have become a member of the English Toastmasters Association.  Jude Garland Faversham, Kent, UK

A follow up email arrived on 7th January;-  Thank you for the last three days, I enjoyed every last hour, minute, second. Many Thanks, Jude

Thank you Richard for helping and guiding me through the course. Loved every minute and look forward to being a member of the English Toastmasters Association.   Chris Webb, Rochford, Essex, UK

A follow up e-mail from Chris arrived on 23rd December 2009;-   Good morning Richard, I just wanted to thank you for all your hard work yesterday and for lunch. I found it fun, informative and it was great meeting some of the guys. Also please pass on my thanks to Linda and Lindsey for their help over the last few months. Not only have I obtained the training and information for my career as a toastmaster, I feel that I have made some wonderful friends in the process. I wish you a very merry Christmas and a prosperous 2010, Kind regards Chris

The course content was fully covered in a very friendly and informative manner (time taken to meet any queries). A pleasure to meet other related people like photographers, toastmasters and venue organisers. Thoroughly interesting, the three days flew by and the assistance with my web site was invaluable. It was a pleasure to have attended the training course as it exceeded my expectations and provided a much greater insight into the role of the toastmaster which is down to the quality of the trainer. I look forward to meeting other toastmasters in the near future. Thank You   Jim Jardine, Anglesey, Wales

Perfect delivery in a relaxed manner, just what I like. Excellent  Ronald Greenfield, Louisiana, USA

A follow up e-mail from Ron arrived on 2nd October 2009;-    Hi Richard  I would just like to say a big ‘Thank you’ for the three and a half days training that I have just undertaken. As a retired teacher I know only too well that there are many different teaching styles and yours comes over so well because of your passion for your calling as a toastmaster and your impeccable attention to detail. These traits make it easy for the ‘trainee’ to grasp the fundamentals of our profession in a relaxed and informal manner. I have learned a great deal in the last few days and I now look forward to putting into practice your teachings as well as carrying the Toastmasters flag over the pond to America. It was also a pleasure to meet fellow Toastmasters of the E.T.A. at the ‘Wedding Seminar’ and I look forward to meeting more of these splendid gentlemen at our meeting on Trafalgar Day. Once again, thank you so much for your time, patience and the excellent direction that you have given me. Ronald Greenfield

First class training by a very impressive professional body. Colin R Whitehead Essex

A follow up letter from Colin arrived on 12th October 2009;-    Dear Richard  I would like to thank you for your professionalism in the lead up to my training with all details being covered with spot on precision. As for the training itself, I found it to be very informal which I believe allowed me to take in so much more of the information you were only happy to impart to me. I must say that I had a great insight to the world of toastmasters via your training methods which allowed for a most enjoyable few days in your company. This might not be the longest thank you letter you have ever received Richard but it is sent with my sincere thanks and sincerity for your kind help and professionalism during my training. A big thank you also must go to Lindsey for the constant flow of tea and for setting up my details on the English Toastmasters Association website.  Yours Sincerely Colin R. Whitehead Essex

The course is delivered in a relaxed one to one atmosphere with a personal insight to the profession. The back up and training is amazing and makes you feel part of a team, camaraderie is probably the word, giving you the confidence to do the job, excellent tuition, thank you for the course. Graham Skingley Essex

Professionally presented course in a relaxed and enjoyable atmosphere. Superbly supported by Lindsey and Linda.  This course has given me the confidence to offer a more professional service to future clients. A pleasurable experience throughout. Many thanks to you Richard   Roy Timms Bicester Oxford

A follow up comment from Roy was given on 23rd February 2011;-  The three major benefits of belonging to the ETA are professionalism, ongoing training, guidance and marketing and it is a pleasure to be involved with such a sociable and professional group of people.    

Need more time, Richard Palmer is a good instructor and will also listen and answer questions honestly. Barry W Gilden Florida USA

A follow up letter from Jonathan arrived on 30th December 2009;-    Dear Richard  I would like to say thank you for the toastmaster training this year. It has been extremely good and has helped me to progress to a higher standard. The whole program was very well structured and watching you work in your professional capacity is an inspiration to anyone within the profession. Your standards are very high and that shows both professionalism and extreme customer care, and that is what is needed to succeed. I hope to see you soon. Kind regards Jonathan

I believe the course fulfilled my objectives.  It was well paced and passionately delivered by Richard. The DVD's show real life weddings. These were especially helpful. The course is not only about delivering toastmaster services, but more importantly about delivering with care for the client. Michael Wall Sheffield Yorkshire

A follow up e-mail from Michael arrived 5th May 2009 and reads as follows;- Hi Richard, Just thought I would catch up with you to re emphasize how delighted I was with last weeks training. Having now had more chance to reflect on the course and its content, I would like to reiterate my praises of the 3 days with you.

Training with the English Toastmasters Association on a one to one basis not only includes fantastic lessons in the duties of a toastmaster but also really interesting and useful sessions on such things as customer care and how to market myself, like the assistance and advice on producing my web site. And all this in 3 days.

I did quite a bit of research into other toastmaster associations and I don't think that I found one of them that could offer so many benefits as that at the English Toastmasters Association. Most certainly none that can match the marketing value of being linked to the English Toastmasters Association. The biggest single WOW to me was to see my name already on the first page of a Google search due to the many sites operated by ETA. Very special thanks to Linda and Lindsay for their contribution to my course.  Kind regards Michael

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A follow up e-mail from Michael arrived on 22nd May 2009;-   Hello Richard. Hope you are keeping well, I just thought you may be interested in the stats for my web site, what may be of particular interest to you in promoting the marketing values of belonging to our association is the amount of hits my site has had from links to the English Toastmasters site. Michael

Thank you for sharing experiences, in a very relaxed and informative yet positive manner. Mike Culleton Liverpool

A follow up e-mail arrived 28th February 2009 from Mike and reads as follows;-  Hi Richard and Linda  Just wanted to say a formal and sincere thanks for a smashing, informative and well run induction course. It was a real pleasure to meet with you both and share your toastmaster experiences and indeed reap the rewards of your experience and advice. It was great to gain the knowledge in a very friendly and relaxed atmosphere, whilst also enjoying meeting various members and trade partners. I am so looking forward to getting started, and will strive to continually reach ongoing excellence for the benefit of my clients. Finally , I would be most pleased if you would pass my thanks also to Lindsey, for her charm and endless cuppa's. Thanks again, Kind Regards Mike

Another e-mail arrived from Mike today (29th October 2009) and reads as follows;-   Hi Richard, Great to speak with you today and exchange idea's to help improve the service we give, your suggestions and advice are not only always welcome, but usually pretty accurate as well. It now seems a long time since my training in February 2009, and at the time, there was so much information and advice, all from practical experience, I wondered if I would really enjoy realising my ambition to be a 'Professional Toastmaster'

Well now 8 months later, and as the new boy, (with only 10 bookings under my belt,) I can't tell you how much pleasure and satisfaction I get after completing each function, knowing that at the very least, I've done my absolute best to make that time both memorable, and enjoyable for all concerned. In times of difficulty, I simply refer back to the training, and the training manual, or the support you are always on hand to give.

At the end of a booking, there is no greater feeling than the sincere thank-you's that come from my customers and from knowing I have done, (in the words of my clients) a thoroughly professional job, and taken the strain and tension away from them and their special day/function, in order for them to enjoy their time. It's all in the training Richard, but,....... I think you may have missed one vital bit out......... how much fun we have as well. Thanks again.  Kind Regards  Mike

Hugely informative and fantastic fun. You've put a huge amount of yourself - energy, knowledge and personality into these last three days. Thank you ever so much. Nick Lawler Cumbria

A good mix of information - excellent delivery - good to meet other people in same industry.  Terry Hughes Gloucestershire

A follow up e-mail from Terry arrived 13th December and reads as follows;- Richard's style of one2one training is excellent. His mix of topics matched my desire to learn as much as I could within the limited time frame.  Richard's vast experience shows through by the way he imparts knowledge as only a Master of his profession can. Meeting other Toastmasters (Andrew Morgan and Garry Smith) was very beneficial as indeed was meeting his wife Linda an events manager and David Court a highly reputable wedding photographer. Being able to talk frankly about the business with all these people only enhanced the quality of this course. Thank you again Richard for your wonderful hospitality as well as your patience in helping to steer me through the intricacies of such an excellent profession. Thanks also to Lindsey for her never ending cups of well needed refreshment. I look forward to meeting you all again. Terry Hughes Gloucestershire

Richard, Many thanks for a fantastic day with you, I have gained so much in a short space of time. Roy Austin  Berkshire  One day Alignment Course for experienced toastmaster joining the English Toastmasters Association.

Having made enquiries with a number of organisations, I found you to be the most responsive to my enquiry. You clearly have a wealth of information that you are happy to impart. The one to one suited my needs brilliantly and to my time scale. I came with great expectations - I left overwhelmed with the amount of information & support at my disposal. I am proud to have joined such a well organised Association. Garry Smith  Bedfordshire

Richard is an inspirational teacher who is a master of his craft and he has filled me with absolute enthusiasm for my new career as a Toastmaster. Kevin Goodwin  Lancashire  

A follow up e-mail arrived 31st October 2008 from Kevin and reads as follows;- Hi Richard, As you know, two months ago I developed an interest in becoming a Toastmaster and searched the internet looking for the best way forward to pursue this. That search produced numerous options in terms of Toastmaster organisations and training courses. However, after you made contact and we spoke my instinct, not always reliable, told me that The English Toastmasters Association was the way to go. Having spent four exhilarating days being trained by you my instinct has, for once, been proved right. It has been an absolute privilege to spend time with such a modern and professional master of his craft as yourself whose ebullient enthusiasm for the role is so highly infectious. I emphasise the word modern because I think that you take Toast mastering out of the 19th Century and in to the 21st Century. I came to you knowing nothing about the role and in three intensive days you have, through a brilliant combination of visual, practical and on site training combined with face to face meetings with key players in the wedding business left me the skills to make a flying start to my own Toastmaster's career. Not only that, but your expert advice on marketing my services is invaluable. Thank you hardly suffices.  I am also extremely grateful to Linda and especially Lindsey(?) for their kindness and the care they took of me, whilst I was with you and please pass on my thanks.  I will personally contact Andrew and Garry to thank them directly. Finally, you can rest assured that I will wear the badge of The English Toastmasters Association with extreme pride and just hope that I prove to be worthy of it. Kind Regards   Kevin

Another follow up e-mail from Kevin reads as follows;-    I am both Immensely proud to be an early member of the Association and very grateful for all the highly professional inspiration and guidance that you have freely given me throughout my membership.   Best regards Kevin

Excellent course - did not want it to end. I feel I have hit the ground running, through excellent tuition given.   Michael O'Rourke

Excellent course. Commitment shown in passing over the knowledge is second to none. One to one relationship is a major benefit because you have individual attention and full concentration to get the best results. I now feel very confident that I can deliver excellent service to my clients.   Tony Smith  Essex

A follow up thank you arrived from Tony Smith on 31st August 2010;-   Hi Richard, I just wanted to let you know how I feel about the way things are going. Since I was 18 I have been self employed and during that time I have never had the support and backing that I have had with the English Toastmasters Association. The monthly seminars are very important, as they keep me in touch with our profession. I get so much out of them in so many ways to help with my performance. When you offer top quality services and still want to improve, the English Toastmasters Association offers new ideas to enrich my clients day. Every athlete has to train to stay at the top and with clients demanding the highest standards our Association is a great asset to help me meet their needs. Keep up the good work.   Tony

My sincere thanks for an excellent three days. My head is still buzzing and I am feeling enthusiastic and ready to go. The manner in which you have approached the course is relaxing and is conducted at a comfortable pace. The course is well delivered and informative.  It makes learning a pleasure. The DVD's are extremely helpful. I have seen the work of a toastmaster from a new perspective which I will endeavour to practice in the future. I have high standards to work to!    Geoffrey Cornwell  West Sussex

Another follow up by Geoffrey Cornwall;-     I have always held you in the highest regard and am eternally grateful for all that you have done for me. Sadly I have not been an attender at your various meetings but that is primarily because of the success of my toastmastering. I simply do not have the time.

I consider my membership to be excellent value for money. I receive much of my work via the website and it gives me the added bonus of the insurance cover. I also know that I have you and my colleagues that I can call on for advice and support should I need it. I am behind you. Keep up the good work. Kind regards   Geoff Cornwall

Excellent -  The ability to compare the good, bad and absolute professional was essential. Excellent!! Many useful hints, tips - great.   Ted Prior  Essex   Half day refresher course for experienced member.

An excellent course. The one to one course is very flexible and adaptable and met my needs fully. A very satisfying and fulfilling three days, which has inspired me to become an effective toastmaster for my clients.  Malcolm Brown   Devon

The course was a wonderful insight into the arts and skills required to become a successful toastmaster. I hadn't realised the importance of strategic alliances with other core workers within the wedding industry, and also how little of the role is actually making announcements!

The valuable advice concerning marketing and sales strategies was a completely new ball game to me and you led me through that particular minefield with extreme patience, wisdom and good grace! The whole course was delivered in a relaxed though professional manner, I particularly enjoyed the interaction with the other toastmasters, meeting David, Jennifer and Linda, the lunches and visiting the venues.  I am extremely grateful to you, proud to be a member of the ETA.

A younger, fresher approach to toastmaster training, a natural and relaxed way of learning.   John Claxton

I found the course interesting, informative and presented in a very personal manner. The one to one format is conducive to ensuring that Richard was able to see that each issue was understood before moving on to the next.  Visits to venues and having lunch together also made the learning process more pleasurable. I do not believe that the course could have been presented any better and leave it enthusiastic and confident. Thank you Richard.  John Churches

A further comment from John, several months after the course;-  "I am very happy with the reaction of clients to the way I have been taught to go about my business".  John Churches

Richard obviously tailors information and needs delivery to suit candidates' abilities. An excellent course where I gained everything I required to give excellent service.   Terry Hughes   Dorset

As a member of the teaching profession for over 30 years I was very impressed by Richard's teaching style, which was both relaxed and thorough. At no time did he cast himself in the role of "expert", but, instead, he guided and mentored me through the course on equal terms, encouraging me to bring out and develop my own gifts and talents. At the same time, there was enough rigour during the training to ensure that all of the essential details were covered and that I felt equipped to further my career as a toastmaster.

It was a privilege to be able to shadow Richard in action at a wedding and to be present at an actual meeting with clients. This provided much more insight into the realities of the job as toastmaster than any amount of classroom based theory could afford.

I now feel that I am a member of the best professional organisation for toastmasters that there is, and that Richard is a senior "partner" in the full sense of the word. Thank you Richard for your friendship, conscientious example and consummate professionalism. Adrian Hayes

Thank you very much for a most enjoyable course, whilst the format is certainly very different to that of the archetypal lecture / classroom course this does not necessarily mean that learning is any less effective.  I would go as far as to say that the training far exceeded my expectations. Meeting with people already involved in the business, venue owners and staff and also visiting some of the venues was invaluable experience and no classroom only course could compete with that. 

I am sure that the skills I learnt on the Toastmasters course will also assist in my current vocation.

Finally, should any prospective pupil wish to speak directly to a past pupil, then I would be more than happy for you to provide them with my contact details. Jason Richer

I feel that all the information has been well researched and the whole delivery calm, informal and thorough. The caring manner and treatment by Richard was really great, making the learning process a pleasure.  John Parker

The delivery of information suited my particular learning style and was very effective. The course was not only informative but was also a pleasure to attend. I have thoroughly enjoyed my time and hope that the relationship forged will continue to grow and become stronger. Mark Greatbatch

The three day course is an excellent grounding for toastmasters. The course was delivered in a thorough and professional manner with the focus on the client being an important theme running through the various topics. Additionally, being able to meet Front of House management is exceptionally useful as this provides understanding of their expectations. Andrew Morgan  Essex

The course was very helpful and informative in detail.  John Quinton-Navarro  Hertfordshire

Thank you for your hospitality, openness, absolute professionalism and knowledge sharing.  Peter Cashmore

Excellent course, relaxed atmosphere, very good value.  A pleasure to have been part of the training course.  James Lark  Kent

Richard,  Many thanks for putting on the Trafalgar Day Seminar today (21st October 2010). Great as always to meet old friends and also the new members. I am confident the Association will move forward and will in due time be the biggest and the best. We are already half way there because we are already the best!!!    Many thanks again   Kind regards   James

Very enjoyable, informative course, delivered in a relaxing way. Brian Cox Dorset

II think that the format was excellent. Clearly has the flexibility to meet individual needs. A thoroughly enjoyable, informative and helpful experience and has whet my appetite for toastmastering duties. THANK YOU.  John Turner Yorkshire

Toastmaster Support and Marketing

The English Toastmasters Association is also working for it's members to provide a higher level of marketing and other services to give a better long term value to our member's for their investment.  All members are covered by a £5,000,000 General Liability - Public and Products Liability insurance cover WITH THE EXCEPTION OF THOSE LIVING OUTSIDE THE UK and are affiliated to The Royal Society of St. George.

These are copies of three pieces of BLOG from David Court's web site.  David is an excellent wedding photographer and his details may be found at http://www.courtoncamera.co.uk

Yesterday I had the pleasure in assisting my good friend Richard Palmer in the training of John Claxton a new Toastmaster from Oxford. Part of the training is to develop an awareness of other wedding professionals, what they do and together how they can ensure the Bride and Groom have a day to remember. It is surprising how this close co-operation is noticed by the Wedding Party and guests alike and is constantly commented upon - It is this total inclusive approach that makes Richards training unique.

An example can be seen above (now to the left), with Richard escorting Lorna's Mother, Jan into Bocking Church prior to her marriage and wedding reception at Gosfield hall. The wedding photographs at both the Church and Gosfield Hall were of course taken by myself - CourtOnCamera. 

Wedding Photographers in Essex and Toastmasters at Furze Hill

Yesterday I had the pleasure to meet with my good friend and Toastmaster Richard Palmer together with Toastmasters Richard Waugh and Andrew Morgan - all based in Essex. The purpose of the meeting was twofold: firstly to discuss how as both Toastmasters and Wedding Photographers in Essex we can work seamlessly together for Brides and Grooms on their wedding day, and secondly to do a pre-wedding visit to Furze Hill where later next month Richard and I are working together at the wedding of Lucy and Steve

These blogs were taken from David's blog page at http://www.courtoncamera.co.uk/blogger.html

Thursday, 24 July 2008

Labels: Barn Brasserie Great Tey, Essex Wedding Photographer

Our experience of the duties of a toastmaster from the English Toastmasters Association perspective

Most of our clients want total peace of mind that their special occasions and events will be run smoothly and will be an enjoyable experience for everyone attending. The organisers of events often put their guests before themselves and a toastmaster is there to care for them as well as their guests. At busy functions the organiser may not be able to spend as much time with their guests as they would like to. Therefore by using a caring and well trained toastmaster, they can make sure that their guests are made to feel special.

At weddings, help is often needed with buttonholes and corsages to make sure that they are put on neatly and properly. An experienced toastmaster should be able to cope with this basic task for the wedding party or all the guests. The wedding party may also need help dressing or just with the final checks, to make sure that they are all looking their best for the photos.

Skilled and caring toastmasters carry a full kit or client care pack to take extra care of their clients and guests. Some items such as medicines and plasters may not be administered directly, however they may be available for use under the right direction.

Health and safety is of vital importance at every function and a skilled and caring toastmaster should have a good working knowledge in this area.

A toastmaster should be looking after other service providers so that the hosts will be able to get the best results from their contractors. Simple things, like making sure that they do not go thirsty and that events do not happen until the right people are in the right places, at the right times are generally the responsibility of your toastmaster.

The English Toastmasters Association is pleased to offer client focused courses at all levels from new entrants into the profession through to skilled toastmasters who wish to hone their skills in specialist areas.

Marketing and personal development are also areas that we are pleased to help with, to give our members and their clients peace of mind, that they are delivering and getting the best possible levels of service.

The More Formal Functions of a Toastmaster

A contemporary toastmaster is a master of ceremonies and the presence of a master of ceremonies or guardian of etiquette is a long standing tradition at all Royal and formal social events, such as weddings.

The toastmaster's role is to introduce guests to their hosts, announce meals, speeches, toasts, cake cutting and generally facilitate the duties and responsibilities of those for whom he is working.

At a wedding the toastmaster will take responsibility for keeping a reception to time and liaise with the families on the wedding day.

A toastmaster may not become involved in wedding and event plans as such, but as far as possible, will ensure the smooth running of your special occasion, on the day. Your toastmaster's presence can be a valuable asset.

Toastmasters traditionally wear a very grand and glorious ceremonial tailcoat with all the trimmings, and their presence can greatly add to the colour, splendour and ceremony of your function. Certainly very formal or large functions will always benefit from this colourful professional management.

Your toastmaster will keep control over what is happening in a discrete manner and using his experience, will ensure a smoothly run, enjoyable and memorable event.  Adaptability is an important quality.

COURT CASE SPECIALISTS IN TOASTMASTERS' OUTFITS, our prime recommended supplier.

Ready to wear stock of the top grade wool hunting pink tailcoat with matching lapels and buttons

Superb value at £295.00 Including UK carriage

Fine value and quality ready to wear red tailcoats are held in stock in the showroom where clients are invited to come along and view the range. Formal shirts, matching waistcoats, gloves and studs are also in stock. A prompt mail order service is also operated from the showroom located in Mill Hill, London.

A sample of this tailcoat is available to view at our headquarters in Danbury, Essex

Howard Marco has a wealth of experience having spent over 40 years in the menswear industry.

READY TO WEAR BUSINESS SUITS & CONSULTANCY SERVICE IS ALSO AVAILABLE TO COMPANIES REQUIRING ADVICE & SUPPLY OF MERCHANDISE FOR THEIR EXECUTIVES & WORKTEAM. Corporate clothing with company logos embossed can also be supplied.

Please visit www.toastmastersclothing.co.uk or call Howard Marco on 020 8906 7723 or mobile 07958 708380 for further details.

Main Showroom is at Trafalgar House, Grenville Place, Mill Hill, London NW7 3SA

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The English Toastmasters Association proudly presented the chairman of Essex County Council with their best wishes for an enjoyable and memorable St. George's Day

PHOTOGRAPH ON THE LEFT COURTESY OF Howard Marco - Legal Wea rwww.toastmastersclothing.co.uk who also very kindly gave a presentation at our St George's Day members day meeting.

PHOTOGRAPH ON THE RIGHT COURTESY OF David Islip Photography.  David kindly helped with the training at our meeting and was our official photographer for the day.

Toastmasters from the English Toastmasters Association on the way from Chelmsford's County Hotel to offer greetings and best wishes to the people of Essex with a presentation to the Chairman of Essex County Council at County Hall. This presentation was to thank all those concerned with the celebration of St. George's Day. Our thanks go to David Islip of David Islip Photography for his help at our celebrations and for the photo above.

Accommodation whilst attending our courses

There are many hotels around the surrounding area, but we have chosen this accommodation for it's general all round excellent value and service.

Danbury is a beautiful village situated on the outskirts of Chelmsford and only 35 miles from London and within easy reach of Constable Country. Danbury Park Farm is conveniently situated for Chelmsford Town Centre, well placed for visiting London (Chelmsford to London Liverpool Street 35mins by train), the Historic Town of Maldon and the Essex Countryside. Danbury is surrounded by National Trust Land and popular tourist attractions. There is easy access to the A12 and M25, Stansted and Gatwick Airports, the Anglia Ruskin University and Writtle Agricultural College and wedding venues such as Pontlands Park, Stockbrook Manor, Leez Priory and Vaulty Manor are only a short distance away. 

At the centre of the village is a duck pond and country tea rooms. All village facilities including shops and pubs serving good food are all within easy walking distance.

We are pleased to recommend Channels Lodge

A luxurious hotel set in the grounds of Channels Golf Club, this beautifully converted 15th Century Tudor house is an ideal venue for wedding and conference overnight stays and, of course, golfing breaks. A warm welcome awaits from Sarah Palmer and Simon Larner who are your hosts. Phone numbers are 01245 441547 and 07764 997813 and the web site is at www.channelslodge.co.uk and e-mails to info@channelslodge.co.uk please.

The thirteen en-suite bedrooms have been individually designed and are equipped to the highest standards combining the best of the old with the best of the new, while Channels Restaurant is renowned for its excellent food and friendly service. With a bridal suite and five executive rooms, this small but luxurious hotel provides an atmosphere in which guests may work or relax with equal facility.

Its situation close to the A12 between Chelmsford (2 miles) and Colchester (25 miles) and with Stansted Airport only 20 minutes away, makes Channels Lodge in the heart of the Essex countryside, a perfect location both for business and pleasure. Free parking when traveling to and from Stansted.