Our members are committed through this statement of ethical practices
to promote the highest possible standards of professional conduct.
Our members will undertake the following:
We will conduct ourselves in a professional manner and perform
competently and to the highest possible standards at all times.
We will refrain from participating in any alcoholic beverages whilst working for our clients.
We will present or supply services honestly and without misrepresentation,
avoiding the use of false, confusing, inaccurate or misleading
terms, descriptions and claims.
We will earn, establish and maintain a reputation for giving
excellent quality service.
We will render proper, fair, reasonable and efficient services
to our clients.
We will deal promptly with any issues and endeavour to make every
client an advocate for our services.
We will advise every client, as we would wish to be advised,
if we were the client.
We will make every service a brick in the foundation of confidence,
without which, we would not be permanently successful.
We recognise that other toastmasters will compete for business
within lawful practice.
We will refrain from discriminatory practices.
We will maintain the highest reasonable level of safety for all
We will undertake training for the development and improvement
of professional standards and practices, on a regular basis.
We will be responsive to and available for clients before, during
and after the event.
We will hold adequate public liability insurance. (We are obliged
to provide evidence of such insurance on request and have a £5,000,000
Third Party Liability insurance).
We will support the Association by taking an active role in the activities of the Association and promoting the Association to the Profession.
We will represent ourselves as members of The English Toastmasters Association only, whilst a current member.
We will maintain and enhance the reputation, standing and good
name of the English Toastmasters Association® and its membership.
We will recognise the authority of the English Toastmasters Association® in all matters relating to the interpretation of this code of ethics.
This Code of Ethics is a guideline and does not represent the entire
scope of good conduct and ethical behaviour. Our acceptance and adherence
to this Code is our standard practice.
To contact us please call - Office 01245 222392 Mobile 07971 409977